Fancy Print Studio

Privacy Policy

Our commitment to protecting your personal data โ€” how we collect, use, maintain and safeguard your information.

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Our Commitment to Your Privacy

"Fancy Print Studio", "Fancy Print", "Us" or "We" in this Privacy Policy refers to Elima Bumi (M) Sdn. Bhd. ("Fancy Print Studio").

This Privacy Policy outlines how Fancy Print collects, uses, maintains and discloses your personal data in respect of commercial transactions and how Fancy Print safeguards your personal data.

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Your Consent

By registering a Fancy Print Account and/or using Fancy Print Services, you authorize and consent to your data being disclosed to and/or processed by third parties as may be necessary for providing our services to you.

Your personal data may have otherwise been provided to Fancy Print by a third party for services that these third parties have sought from us.

You have the right at any time to withdraw your consent to Fancy Print processing your personal data. However, this may result in us being unable to continuously provide you with Fancy Print Services.
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What Types of Personal Data Do We Collect?

Personal data refers to any information that relates directly or indirectly to an individual, who is identified or identifiable from that information in the possession of Fancy Print, including sensitive personal data.

The types of personal data we may collect include but are not limited to:

  • Name, address, contact details, age, occupation, and marital status
  • Financial information such as income, income tax particulars, and credit history
  • Identity card or passport, place of birth, and transaction history
Personal data can be obligatory (required to provide services) or voluntary (optional). Obligatory and voluntary data differ for each service and will be indicated in application forms.
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How Do We Collect Your Personal Data?

We obtain your personal data through various means, including:

  • When you sign up on our website or submit an order
  • When you contact us via forms, emails, letters, or telephone calls
  • From analysis of your transactions
  • When you participate in surveys, competitions, or promotions
  • From third parties or publicly available sources
  • When you enter into commercial transactions with Fancy Print
IP Address: When you visit our website, your IP address is automatically logged. We use it to diagnose server problems and to administer our website. We generally do not link IP addresses to personally identifiable information unless required by law.
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Cookies & Digital Analytics

A cookie is an element of data that a website can send to your browser, which may then be stored on your computer. We use cookies on some pages to store visitors' preferences and record session information to provide a more personalised service level.

You can adjust your browser settings to be notified when you receive a cookie, or to decline cookies. Please refer to your browser documentation for instructions.

We may also use digital analytics tools to collect aggregate data (group data with no personal identifiers) to understand how our website is used, improve usability, and present targeted marketing campaigns or content to you.

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Purpose of Processing Your Data

We may process your personal data for the following reasons:

  • To send bills and receipts
  • To process your order
  • To assess your application for Fancy Print Services
  • To respond to enquiries, complaints, and resolve disputes
  • For internal functions such as marketing evaluation, market research, statistical analysis, audit, risk management, and fraud prevention
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Marketing Communications

From time to time, we may share your personal data with other entities within Fancy Print, our agents, strategic partners, or third parties. You may receive marketing communications about products and services that may be of interest to you.

You have the right to withdraw your consent at any time to stop receiving marketing communications. Please note it may take up to 14 working days for your withdrawal to be reflected in our systems.

Even if you opt out from marketing materials, Fancy Print may still contact you for matters related to your account, facilities, or services you have subscribed to.
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To Whom Do We Disclose Your Data?

Your personal data is kept confidential. However, to provide effective services and comply with legal requirements, we may need to disclose your data to:

  • Other entities within Fancy Print
  • Credit reference agencies and financial service providers
  • Agents and service providers under contractual agreements
  • Merchants, strategic partners, and parties authorised by you
  • Enforcement, regulatory, and governmental agencies as required by law
Disclosure of your data may involve transfer outside of Malaysia. By providing us your personal data, you agree to such transfer where required to provide the services you have requested.
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How Do We Protect Your Data?

The security of your personal data is our priority. Fancy Print takes all physical, technical and organisational measures needed to ensure the security and confidentiality of personal data.

If we disclose any of your personal data to our authorised agents or service providers, we shall require them to appropriately safeguard the personal data provided to them.

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How Long Do We Retain Your Data?

We shall retain your personal data for such period as required by your relationship with us, in compliance with the User Agreement, or as necessary to protect the interests of Fancy Print.

There may be residual personal data remaining within our databases to meet our operational, legal, regulatory, tax, or accounting requirements.
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What If Your Data Is Inaccurate?

If your personal data reflected in your account is inaccurate or obsolete, you may request for those records to be corrected. We may charge a fee for such correction (to the extent allowed by law). We may also, in certain circumstances, refuse to comply with your request.

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Contact Us & Policy Changes

If you have questions, comments, concerns, or feedback regarding this Privacy Policy or any other privacy concern, please contact us at:

๐Ÿ“ง info@fancyprint.com.my

We reserve the right to update this Privacy Policy at any time. Changes shall become effective immediately upon publication on the Fancy Print website.

Your continued use of Fancy Print services constitutes your acceptance of the revised Privacy Policy. In the event of a dispute between English and non-English versions of this Policy, the English version shall prevail.

Fancy Print Studio โ€” Elima Bumi (M) Sdn. Bhd.
734, Jalan Ipoh, Batu 4 1/2, 51200 Kuala Lumpur  |  info@fancyprint.com.my